I stayed with Cold Fusion in Morzine, sharing with a friend. The group we had was great and the service from the chalet host and chef was outstanding. The food... read more really was exceptional. The room, however, was very disappointing, especially for the price (£2,200 between us for room and board for the week). As you can see from the pictures, our room opened into the lounge, a few feet from where everyone sat and socialised (the pic of the dining table is taken from our doorway). It had zero sound proofing. We were woken 6ish each morning (even using ear plugs) when the chef came in to prepare breakfast (the kitchen backed onto our room) and was unavoidably banging around with crockery and pans etc, then couldn’t sleep until the last person had gone to bed. The front door was also directly next to our door, which meant more disturbance throughout the night. While I am a late night person and used to noise living in central London, it became exhausting when there was no choice to get rest. Others would stay up late some nights, then retreat early other nights to recover, but we had no possibility of doing that. The owner’s solution to this was to announce to everyone at the start of the holiday that, as the chalet was small, people should be mindful of noise. Obviously, this doesn’t work - people book a chalet holiday to socialise in the chalet and so clearly there will be noise late at night if one of the rooms is directly onto the only living space and not soundproofed.
The bedroom itself was very small. The door to the balcony wouldn’t open as one bed was in the way, and the bathroom door also couldn’t open fully due to the proximity of the other bed. Our beds were less than an arm stretch apart.
Had it been a budget break, I would have understood, but for the price we paid, I felt it was very poor. We paid the same price as everyone else in the chalet and yet the other rooms were totally different - much more private, away from the noise and significantly larger. Had I been in another room, I would have been very happy and given the holiday 5 stars. So although I would recommend the holiday overall in a decent room, I would suggest checking what room you will have as the one we had really did interfere with our enjoyment. We wouldn’t have booked it had we been pre-warned and we would have moved accommodation had there been any other availability in Morzine.

  Had a great time during my stay. The food was absolutely delicious and the accomodation has everything you need. The private transfers to and from the ski lifts was... read more a very big plus! Special thanks to the chalet hosts Holly & Phil for their hospitality.

  Customer service before arrival in France was easy and efficient.
Hollie, our ever-smiling Rep., introduced us all.
Accommodation was very clean and welcoming.
Hollie picked me up from... read more the slopes and was happy to do it. she was always smiling, which took the stress off me.
Filipe’s artistic creations were delicious and fun to watch as he placed one item after another on the plate. And I loved the wine; I bought a French red, which I have never done before on any holiday.
And so to ski, I ordered the premium skis and they fit very well. I didn’t do ski school, yet had a couple of private lessons from the ESF, which set me up to practise skiing through the trees.
Highlights are many, including a signed postcard of Morzine and Filipe creating a lavish birthday cake, which I loved. Thanks Filipe! She and Filipe looked after us so well.
My only surprise was that I couldn’t find anything to read for three days and then it was only the local news. Magazines are so difficult as we are all different. If any French national newspapers were available, say a couple of times a week, I would be happy.
Guest comments: Great holiday with a happy bunch of people, all keen on skiing as much as possible.
Many thanks. More

  Both my boyfriend and I love travelling and the social aspects of sharing sports w others. We wanted to go skiing but this year it just wasn't possible to get... read more a group together. UCPA and other big companies would be an option but they didn't...More